Mountain Transit is Hiring

Join our Team at Mountain Transit in the beautiful mountain community of Big Bear Lake. Work in the fresh air, surrounded by blue skies 365 days a year. Apply Today!

  • Seasonal Drivers
  • Dispatcher/Customer Service Representative
  • Mechanic

Please Visit our Employment Page for details and requirements.

Your Phone is your new Bus Pass!

7/20/20 Big Bear Lake, CA – Mountain Transit has launched a new mobile ticketing application which gives riders a new and cashless fare payment choice. Mountain Transit bus passes may now be purchased using Mountain Transit’s new mobile fare app – Token Transit.

Token Transit is a free app which allows riders to purchase their bus passes on their smart phones using a credit or debit card. The app displays a digital pass on the rider’s phone screen, which is shown to the driver as the passenger gets on board.

Prior to the introduction of this app, passes for Mountain Transit, needed to be purchased through traditional means, and riders needed exact change when paying cash However, many riders told Mountain Transit they wanted to be able to purchase passes more easily, without having to go into Mountain Transit’s Administrative offices.

Sandy Benson, General Manager of Mountain Transit, felt this transition was especially important to Mountain Transit riders, in light of the current Covid-19 concerns and restrictions.

“Our goal is to create a safe, clean, and convenient experience which will allow riders to utilize our service more easily while maintaining social distancing and safe interactions.”

More than 80% of Mountain Transit riders own a smartphone and a system for easy mobile payments creates accessibility for everyone. With more accessibility, Mountain Transit hopes to attract and engage with new riders who might not ordinarily choose public transit as a means of mobility.

“Many riders are accustomed to using their smartphone as means of staying connected to friends, family, communities, in addition to conducting financial transactions.” added Benson, “We believe the Token Transit app provides another great option for cashless travel on Mountain Transit, which will seamlessly integrate into the lifestyle of current and potential new riders.”

Fifty-seven percent of Mountain Transit customers still pay fares by depositing cash into the fare box, as opposed to using prepaid forms of payment. A cashless fare transaction takes 4-5 seconds to conduct when boarding, whereas depositing cash in the fare box takes approximately 22 seconds. In order to improve trip time speeds, which continually rank high in priority in Mountain Transit rider feedback surveys, Mountain Transit has rolled out this solution with Token Transit to provide riders another option to pay fares and reduce cash payments.

While the app displays a digital pass on the phone’s screen, eliminating the need for a paper pass; Cash fares and traditional bus passes will continue to be accepted in addition to the new digital passes.

“This app makes riding the bus that much more convenient, no hunting for exact change, or visiting the Administrative office to purchase punch passes” says Tiffany Millburn, Marketing and Planning Manager for Mountain Transit “You can even purchase passes for a family member or friend to utilize and send it directly to their phone,” adding “We encourage everyone to try it.”

Download the free Token Transit app on your Apple or Android phone, or text “Token” to 41411 for a download link to get started.

For more information and FAQ’s click here.


BIDS MUST BE RECEIVED BY: 10:00 a.m. on July 2, 2020
BIDS TO BE OPENED BY: 10:00 a.m. on July 2, 2020

Mountain Transit IFB 20-01 Specs 6-9-2020 (1).pdf

Mountain Transit IFB 20-01 Notice.pdf

Safety Plan – 5311 Recipients Exempt 12-2018 (1).pdf


General Manager:Mountain Area Regional Transit Authority
41939 Fox Farm Road
Big Bear Lake, CA 92315

NOTICE IS HEREBY GIVEN that the Mountain Area Regional Transit Authority, County of San Bernardino, California, will receive up to, but not later than the time set forth above, sealed contract bids for the award of a contract for the above project. All bids shall be made on the form furnished by the Mountain Area Regional Transit Authority and shall be opened and publicly read aloud at the above stated time at the place of bid receipt identified above.

Bids must be placed in a sealed package with the project name and identification number typed or clearly printed on the lower left corner of the package.

PROJECT IDENTIFICATION NAME: Bus Bay Improvements at Big Bear Blvd. (IFB 20-01)

DESCRIPTION OF WORK: Provide necessary labor, equipment and materials to remove existing curb and gutter and asphalt pavement, construct new concrete curb and gutter, concrete bus bay, concrete sidewalk, bus shelter, retaining wall, and associated work at Big Bear Blvd. (Hwy 18) at Stater Bros Markets in City of Big Bear Lake, as specified on the drawings, and in these specifications and special provisions, and as directed by the General Manager. ENGINEER’S ESTIMATE: $296,000

COMPLETION OF WORK: All work shall be completed within 30 working days following written notice to proceed from the Mountain Area Regional Transit Authority.

OBTAINING BID DOCUMENTS: Contract documents for the above referenced project may be obtained at the Office of the General Manager, Mountain Area Regional Transit Authority, Post Office Box 1501,
Crestline, California 92325, upon payment of $15.00 for each set if picked up in person, or $35.00 if mailed. Requests for mailing shall be made two weeks minimum prior to bid opening date to the Mountain
Area Regional Transit Authority at (909) 963-7200. This amount is not refundable.

Each bid response shall be accompanied by the bid securities and attachments as required in Section B – Instructions to Bidders, in an amount not less than ten percent (10%) of the amount named
in the bid.

PREVAILING WAGE RATES: Pursuant to the Labor Code of the State of California, the Director of Industrial Relations has determined the general prevailing rate of wages and employer payments for health and welfare, vacation, pension and similar purposes applicable to the work to be done. The General Prevailing Wage Determinations are available at The Contractor to whom the contract is awarded, and the subcontractors under him must pay not less than these rates for this area to all workers employed in the execution of this contract.

CONTRACTOR’S LICENSE: In accordance with the Provisions of California Public Contract Code Section 3300, the Mountain Area Regional Transit Authority has determined that the Contractor shall Mountain Area Regional Transit Authority – Bus Bay Improvements at Big Bear Blvd. (IFB 20-01)
Page A – 2 possess a valid Class [A] General Engineering contractor’s license at the time that the contract is awarded. Failure to possess the specified license shall render the bid as non-responsive and shall act as
a bar to award of the contract to any bidder not possessing said license at the time of award.

SUBSTITUTE SECURITIES FOR RETENTION MONEYS: In accordance with Part 5 (Section 22300), Division 2 of the Public Contract Code, a contractor may substitute securities for retention moneys withheld by a public agency to ensure performance under this contract. At the request and expense of
the contractor, securities equivalent to the amount withheld shall be deposited with the Mountain Area Regional Transit Authority, or with a state or federally chartered bank, as the escrow agent, who shall
then pay such moneys to the contractor, and upon satisfactory completion of the contract, the securities shall be returned to the Contractor.

REJECTION OF BIDS: The Mountain Area Regional Transit Authority reserves the right to reject any or all bids or any parts thereof and waive any irregularities or informalities in any bid or in the bidding and to make awards in all or part in the best interest of the Mountain Area Regional Transit Authority.

WITHDRAWAL OF BID: No bidder may withdraw his bid for a period of sixty (60) days after the date set for the opening bids.

• No contractor or subcontractor may be listed on a bid proposal for a public works project unless registered with the Department of Industrial Relations pursuant to Labor Code section 1725.5 [with limited exceptions from this requirement for bid purposes only under Labor Code section 1771.1(a)].
• No contractor or subcontractor may be awarded a contract for public work on a public works project unless registered with the Department of Industrial Relations pursuant to Labor Code section 1725.5.
• This project is subject to compliance monitoring and enforcement by the Department of Industrial Relations.
• Contractors and subcontractors must furnish electronic certified payroll records to the Labor Commissioner for all new projects awarded.

Date: June 9, 2020

The “new regular” service resumes at Mountain Transit Monday May 18, 2020.

As you re-explore the world outside your window, Mountain Transit is ready to take you there in new ways.

We are back to “new regular” service, and are serving up safe transportation. Please also continue to use caution, practice social distancing and wear a mask. Our Drivers truly appreciate your consideration of them as they continue to provide essential transportation for our Mountain Community!

Monday May 18th Mountain Transit will resume fare collection.

No passes are being sold at this time. Our offices are still closed to the public in compliance with State of California Executive Order N-29-20.

Please have exact change ready for your fare. Previously purchased passes will be honored.

For more information, call 909-878-5200 Monday through Saturday between 8am and 5pm.

Thank you for helping us keep transportation running in our mountain communities!

BUS STOP IMPROVEMENT PROJECT: Request for Qualifications (RFQ) AMENDED (2) on 6/17/20

No. 2020-001 EXTENSION

RFQ release date:                                                                      June 17, 2020

Submit questions via email to:   June 24, 2020

RFQ completed submissions must be received by:                    July 2, 2020

The Mountain Area Regional Transit Authority, operating as Mountain Transit, is the third largest regional transit agency in San Bernardino County, California. Mountain Transit serves the San Bernardino Mountain communities of Crestline, Lake Arrowhead, Running Springs, and Big Bear Lake, providing local service for more than 163,000 passengers each year.  Our goal is to work with local jurisdictions to provide the riding public safe bus stop locations that comply with the Americans with Disabilities Act (ADA) and other federal and state accessibility mandates. 

Respondent/Contractor experience, skills and knowledge must include, but is not limited to: land use ordinances, pad placement, landing area design, curb and gutter removal, bus shelter removal and installation, concrete and asphalt construction, familiarization with local comprehensive plan policies and ADA compliance. Contractors must also have a wide experience working in a variety of mountain landscapes and in all aspects of cold weather conditions.

1.  Overview of the Requirement

Read Full RFQ:


5/18/20 RFQ Bus stop amendment 2020-001 amendment -1

6/17/20 Amendment 2 RFQ 2020-001

6/17/20 RFQ 2020-001 Amendment 2 Public Notice

4/22/20 EMERGENCY SERVICE UPDATE: In Compliance with the Governors Executive Order…

Updated 4/22/2020: Until the Governors emergency order is lifted

Mountain Transit service will be as follows:

Big Bear Service:

  • Route 7- Big Bear Weekend Trolley Service is suspended
  • Route 3 – service will resume with a limited schedule Monday 3/30/20 until Governor’s emergency order is lifted. Route 3 will run from 7:00am until 2:00pm, Route 3 start times have been changed to accommodate the seniors early shopping hours.
  • Route 5 Big Bear Off the Mountain (OTM) service is cancelled. Essential transportation off the mountain will be considered on an individual request basis. Call (909) 878-5200 between the hours of 9am-5pm to request off the mountain service.
  • Routes 1 and 11 – Routes have reduced service between the hours of 9:30 and 4:30. 7 days a week. Limited service schedule is the 9:30-4:30 service on regular schedule

Rim Service:

  • Route 2 Update: During the Pandemic, we are changing Route 2 schedule effective Monday, March 30, 2020. Route 2 will run from 10:15am – 5:35pm, Monday thru Sunday. , Monday thru Sunday. Limited service schedule is the 10:15am – 5:35pm service on regular schedule
  • Route 4 Effective Wednesday April 8, 2020 Route 4 between Running Springs and Lake Arrowhead is suspended due to low ridership. Dial A Ride service for essential needs to work, medical care, grocery stores, pharmacies and laundromats will be available between Running Springs and Lake Arrowhead Monday – Saturday from 10:30am and 4:00pm To schedule a Dial A Ride, call 909-878-5200 9am-5pm daily
  • Route 6 RIM Off the Mountain (OTM) service is cancelled. Essential transportation off the mountain will be considered on an individual request basis. Call (909) 878-5200 between the hours of 9am-5pm to request off the mountain service.

Essential transportation off the mountain will be considered on an individual request basis. Call (909) 878-5200 between the hours of 9am-5pm to request off the mountain service.

Dial-A-Ride service will be provided for essential transportation between the hours of 7:00am and 5:00pm, 7 days a week.

Essential transportation will be to Grocery stores, Drug Stores, essential work and non-emergency medical needs. Call (909) 878-5200 between the hours of 9-5pm to request a Dial A Ride for essential transportation

All fares are suspended until April 30, 2020

Visit the Mountain Transit website for service updates

Or call (909) 878-5200 between 9:00am-5:00pm


Effective immediately: Riders on Mountain Transit vehicles must wear face coverings that secure behind the ears or back of the head and encompass the mouth and nose. No one may board a Mountain Transit vehicle without a face covering Violation of this order is a crime punishable by up to a $1,000.00 fine or imprisonment of up to 90 days, or both. The San Bernardino County Acting Health Officers Order may be viewed at

Mountain Transit Service Changes due to Coronavirus

Effective Friday, March 20, 2020: 

  • Mountain Transit will suspend taking fares until April 3, 2020 

 The following service will be suspended until further notice:                 

Effective Monday 3/23/2020

  • Route 5 (Big Bear OTM) 11:00am
  • Route 6 (Crestline OTM)  8:30am
  • Big Bear DAR  will run from 5:30 am until 8:00 pm

Effective Saturday 3/21/2020  

  • Big Bear Weekend Trolley