Finding your stop
Mountain Transit buses pickup and drop off passengers only at designated bus stops. Make sure you are waiting at the correct location.
Waiting for the bus
Arrive at your stop 5 minutes before the scheduled departure time. Buses are susceptible to traffic fluctuations, and may not always arrive on time. Be sure you are visible to the driver, but avoid stepping into the street to look for an approaching bus. Sit in the shelter, or stand near the curb. It is difficult for drivers to see passengers standing at bus stops and shelters at twilight or evening. If you have a cell phone, use its light to “flash” and signal the bus driver.
Which bus is mine?
Each bus-stop sign displays the routes that serve that location. Route numbers are also displayed on the top front, and passenger-side window of each bus. Multiple routes may serve the same stop, so make sure you have the correct bus before boarding.
Boarding the bus
- All Mountain Transit vehicles are accessible to the disabled.
- Please wait for the bus to come to a complete stop, and allow other passengers to exit before boarding the bus.
- Some seating at the front of the bus is reserved for senior citizens, and persons with disabilities.
- If no seats are available please stand and hold onto a pole for support. Buses may start or stop suddenly.
In order for MOUNTAIN TRANSIT to provide safe transportation for children the following policy will be adhered to.
- Children may ride the MOUNTAIN TRANSIT Fixed Route service unaccompanied at age 10. Children under the age of 10 must be accompanied by a responsible adult, child (14 years or older), or have written permission on file with MOUNTAIN TRANSIT to ride, signed by the child’s parent/guardian. A responsible adult must be present at the drop-off destination. If no one is at the drop-off destination to receive the child, the proper authority will be contacted.
- Children may ride the MOUNTAIN TRANSIT Dial-a-Ride service unaccompanied at age 8. Children under age 8 may ride the MOUNTAIN TRANSIT Dial-a-Ride service unaccompanied provided a responsible adult is present at the drop-off destination. Again, if no one is at the drop-off destination to receive the child, the proper authority will be contacted.
- Children 5 and under may ride any MOUNTAIN TRANSIT service free when accompanied by a fare paying rider (limit 3 children per rider).
All Mountain Transit buses are equipped with bike racks capable of transporting two bicycles. Riders are responsible for loading and unloading bikes, and use the racks at their own risk. Before boarding, tell the driver that you need to load your bike onto the rack. To secure your bike:
- Load your bike from the curbside of the bus only. Passing cars could strike you if you stray too close to the street.
- Squeeze and hold the release handle located on the top of the bike rack, then lower the rack until horizontal.
- Load your bike into one of the wheel wells. (Bikes with thick tires may not fit onto the rack.)
- Extend the wheel lock over the front tire.
- Before boarding the bus, remove all loose items from your bike.
Please ask the driver if you need instructions. When you get off, tell the driver you’re taking your bike off the rack.
Have your fare ready before boarding. If paying with cash, make sure to have the exact amount, as bus drivers do not make change.
Service Animals must be licensed as required by law. They are allowed on the bus with proper restraint. Animals must be kept with their owner, on the floor in front of the owner. They must be well behaved and not be a nuisance to other riders. Bus drivers reserve the right to refuse service to a rider with an unruly Service Animal.
No more bags are allowed than a passenger can carry on at one time, and place under seat or in lap (limit 4).